We have over 15 years experience
of handling dogs, your dog can tell that we know
what we are doing.
We love dogs, I mean we
really truly love dogs, we live and breathe them
everyday. We haven't chosen grooming because its
better than working with people or because of a
We will be honest and upfront
with you about your dog, always.
We are members of the Pet
Industry Association of Australia, Pets Australia,
We are an International
Certified Master Groomer or trained by such
We are always discovering better
ways to groom your dogs.
Your dog's needs will always
We will give you a choice as to
how your dog or cat is groomed, if your pets coat is
in good condition you can have it as long or as
short as you like.
We will not make your dog bald
by clipping with a 10 blade all over the body
because that's the free blade that comes with the
clipper, or because it means there is less hair to
dry. #10 blades on dogs coats does a lot of damage to
coat regrowth in the long run.
We enter grooming competitions
to keep up to date with modern techniques, grooming
and being judged amongst our peers.
We have lots of clients that
were told their dog needed to be sedated to be
groomed and we could groom them with no problem & No
We understand anxious dogs -
they need an experienced groomer that can start them
straight away and send them home as they are
We understand elderly dogs, we
have lived with them ourselves, we know what they need
Because we have a open salon
that you are welcome to see where & how your dog
will be groomed
We know the best shampoos and
conditioners for your dogs coat type
We know the best shampoos and
conditioners for dogs with allergies
We will not put the cheapest
unregistered shampoo from a chemical supplier on
We will use safe dog or cat
specific shampoos and products
Because your dog doesn't have to
stay all day long
We have flexible pick up and
drop off times 6 days a week.
We have 3 locations - Narara,
West Gosford &
Our team has completed the Pets
Australia Pets First Aid course.
We will use warm water to clean
your dog - not cold
Our plumbing is all hooked up so
we wont let your dog shiver while you either bucket
water into the bath or just use cold water instead
We will not reuse another dogs
bath water on your dog
We will not dry your dog out in
the sun risking heat stroke or sun burn which could
We wont put your dog in a cage
and point a dryer at your dog
We wont put your dog in a cage
with several other dogs while pointing a dryer at
We wont put your dog in a pen
with other dogs
We wont put your dog in a pen
with other dogs unsupervised either.
We will keep same family dogs
We wont muzzle your dog without
We wont muzzle your dog for the
full length of the groom
We wont muzzle your dog
We wont restrain your dog
We wont over handle your dog,
instead we will work with and around your dog.
We understand that some dogs
can't physically stand up for long periods of time
and will work around that and perhaps have a 2nd
groomer to help complete the groom.
If your dogs needs a cuddle to
have their nails trimmed they will get a cuddle.
We usually have 2 groomers on at
a time so if your dog needs some help, reassurance
or a cuddle for part of the groom someone is there.
We have excellent handling
skills that we only need to use a muzzle on 1-2 dogs
per month and even then it's usually only for nail
We wont alpha roll your dog to
We wont swear at your dog
We wont call your dog nasty
We will not hit or smack your
We will not tether your dogs
legs to the grooming table so it can't move
We use a safe quick release
grooming loop on your dog to help prevent your dog
from jumping off the table and perhaps injuring
We will not routinely use "The
Groomers Helper" on every dog for the full length of
the groom. We only use this specialised grooming
loop to help rehabilitate some dogs or to stop some
dogs from swinging around to bite whilst trimming
their feet or nails.
We employ & pay our staff
legitimately - happy staff = happy grooming
We wont smoke cigarettes whilst
grooming your dog, our salon is smoke free
We wont drink alcohol whilst
your dog is in our care
We cover your dogs eyes with our
hands when brushing around their head to prevent
your pets eyeball being scratched by a slicker brush
We wont de-matt your dog, not
even once, because they don't like it and they then
wont like us. De Matting creates "knot shy " dogs -
dogs that will react to even a snag being pulled
because they think they are going to be de--matted
all over again.
We use very expensive but very
soft brushes that don't scratch your dogs skin
We have lots of testimonials
We will never leave your pet
unattended on a grooming table where they could hang
themselves if they jumped off. -( Yes this has
happened in NSW in 2013) God Bless you Buddy the
We have many "likes " & reviews
on our facebook page
Because I'm prepared to take the
flack from other people in regards to mentioning
some of the above negatives that happen in our
Because we will always speak up
for your dog
We support local animal charities
with free grooming and or donations
We have clients that travel over
an hour to bring their dogs to us
Your dog will have a mat or
bedding to sit on, no standing on grated flooring of
cages like cattle
We have an outdoor exercise area
for your pet to stretch their legs and relieve
themselves so they aren't stressing and "hanging on"
or stressing about toileting in the wrong spot.
We use "Happy Hoodies'" to cover
your dogs ears so that the hair dryer isn't as noisy
We always have treats to give
out to the dogs
Some dogs get to come to morning
tea or lunch with us
We don't put egg timers on our
staff to pressure them to groom dogs within the
Our experienced stylists usually
groom dog untethered and unrestrained because they
are in sync with one another.
We have lots of equipment
- quite clippers for puppies or nervous dogs
We can trim all your dogs nails
in under 1 minute.
Charmaine and her poodle
Chrystelle has featured on "The Living Room " TV
show with Dr Chris Brown in November 2013
Charmaine's staff have appeared
on Better Homes & Gardens TV Show with their
creative styled dogs
We can take a photo of your dogs
1st Groom, even keep a lock of hair for you
Charmaine has won BEST IN SHOW
at a PIAA grooming competition as well as 1st place
in open poodles & spaniels in Groomquest 2012 & the
Sydney Royal Easter show.
We are patient with puppies, we
understand they need positive grooming experiences
in their critical learning period
There are a few dogs that don't
want to go home when their owners come to pick them
Some dogs have jumped out of the
car ahead of time to get to us
We use a combination of forced
air and stand dryers, some groomers only use stand
dryers which can take a lot longer to dry your dog,
usually require heat to dry and wont get as much
dead hair out of double coated breeds. There is a
risk of heat stress which can be fatal by using this
We wont put your dog in a
"drying room" that has the temperature set at a high
We have been nominated twice for
the Master Dog Breeders Association Canine Groomer of the year.
We wont let your dog mate with
other dogs whilst in our care. Female dogs that are
in season will be kept separate from all other dogs.
( For your information Charmaine's dogs are
We have been a Central Coast
Business Awards finalist for several years.
We will not wash your dog in
dish washing detergent or soap
We will not wash your dog 5 or 6
times with 5 or 6 different shampoos, 2 shampoos and
a conditioner is enough for even the dirtiest of
Your dog will spend a decent
amount of time in the bath to let the shampoos and
conditioners do their job, to have the products
massaging in by hand, some groomers brag about how
quick they can dip their dogs.
We pre-clip poodle points to
lower the risk of clipper irritation and because the
poodles faces, feet & tail will air dry while we
fluff dry the rest of them. no noisy dryers around
their sensitive areas.
If you visit regularly your dog
will get to know the grooming routine and your
groomer will get to know your dog really well and
perhaps will notice new lumps n bumps, health or
temperament differences between grooms.
We wont put your dog in a four
legged body harness/sling so that all four feet are
off the grooming table just to clip/scissor your
We wont do extreme nail clipping
where groomers deliberately cut the nail excessively
short knowing that they will probably cut the
quick/blood vessel, let it bleed out in the bath and
then apply styptic product later.
We offer a nail filing service
that safely shortens the nail and leaves a nice
We wont do extreme ear plucking
where every hair in a dogs ear is plucked out
regardless of whether the dog likes it or not.
We will respect your decision to
not have your dogs ears plucked either by choice or
by veterinarian advice.
We will not man handle a dog to
pluck his or her ears , most dogs don't mind as we
only pull what is ready to come out.
We will not routinely put ear
cleaning solution or other preparation in every dogs
ears. If it's not broken don't fix it. Most dogs
just need a gentle wipe of the outer ear.
Finalist in Dog's Life Magazine
Pet People Awards - Best Grooming Service
We always call each pet by their
name. We even give them our own nick names as
Charlie Brown Nose, Charlie Chuckles and Princess
Punk Rock Paris will tell you.
We groom all breeds of dogs &
cats. Our Narara salon is best for giant breeds.
We have the best techniques,
products & equipment to groom double coated breeds
like Japanese Spitz & Pomeranians. We get all their
dead hair out painlessly without taking good live
hair out with it.
We will never put citronella
anti-barking collars on your dog. If your dog is
excitable or anxious and barks a lot, we would rather
send your dog home as soon as the groom is complete.
We will never put electric shock
collars on your dog. Yes there is a groomer that
puts these collars on clients dog because they
don't have secure fencing on the property where they
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We have many clients that make
appointments for the year ahead so their pets don't
miss out on being groomed by us.
Local Veterinarians choose us to
groom their pets and refer pets owners to us
Gosford Grooming's ex-employees
choose us to groom their pets while they are away on
Local and visiting Pet Stylists
also choose us to groom their pets while they are
away or while they are unable to do so themselves